Terms of service
Terms of Service
Last Updated: May 9, 2026
Welcome to K9Glow! By visiting or purchasing from our store, you agree to the following terms. Please read them carefully.
1. About Us
K9Glow is an online store selling premium dog wellness supplements. We're committed to providing high-quality, veterinary-formulated products to support your dog's health and mobility.
2. Eligibility
By using this site, you confirm that you are at least 18 years old and legally able to enter into a binding agreement.
3. Products & Descriptions
We do our best to accurately describe all products, including ingredients, usage instructions, and images. However, slight variations in color or packaging may occur. Our supplements are intended for dogs only and are not a substitute for professional veterinary care. Always consult your vet before starting any new supplement regimen.
4. Pricing & Payment
All prices are listed in U.S. dollars (USD). We reserve the right to change prices at any time without notice. Payment is due at the time of purchase. We accept all major credit cards and other payment methods available at checkout.
5. Orders & Cancellations
Once an order is placed, it enters processing quickly. If you need to cancel or modify your order, please contact us as soon as possible at [your support email]. We cannot guarantee changes once an order has been fulfilled or shipped.
6. Shipping
We ship within the United States. Estimated delivery times are provided at checkout but are not guaranteed. K9Glow is not responsible for delays caused by carriers, weather, or other circumstances outside our control.
7. Returns & Refunds
Your satisfaction matters to us. If you're not happy with your purchase, please contact us within 30 days of delivery. We'll work with you on a return, exchange, or refund on a case-by-case basis. Items must be unused and in original packaging unless the product arrived damaged or defective.
8. Health Disclaimer
K9Glow products are supplements, not medications. They are not intended to diagnose, treat, cure, or prevent any disease or health condition. Results may vary. Always consult a licensed veterinarian before introducing new supplements, especially if your dog has existing health conditions or is on medication.
9. Intellectual Property
All content on this site — including logos, images, product descriptions, and copy — is owned by K9Glow and may not be copied, reproduced, or used without our written permission.
10. Limitation of Liability
To the fullest extent permitted by law, K9Glow is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you will not exceed the amount you paid for the order in question.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
12. Changes to These Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our site after changes are posted means you accept the new terms.
13. Contact Us
Questions about these terms? Reach out to us at:
K9Glow 📧 [k9glow@gmail.com] 🌐 k9glow.store